Lucy Hutchings is the Commercial Operations Director at Leeds Castle, a position she has held since June 2022. Prior to this role, she was the Head of Hampton Court Palace at Historic Royal Palaces from August 2018 to July 2022, where she managed the operational management of the palace and ensured compliance with safety and environmental requirements.
Lucy Hutchings’ Role at Leeds Castle
As the Commercial Operations Director at Leeds Castle, Lucy Hutchings is responsible for driving commercial results across day visiting, hospitality, and accommodation, ensuring safe operations and enhancing the overall visitor experience. She oversees the day-to-day operations of the castle, manages the hospitality and accommodation services, and works to improve the overall visitor experience.
Projects Led by Lucy Hutchings at Leeds Castle
While specific projects led by Lucy Hutchings at Leeds Castle are not explicitly mentioned, her experience in managing historic properties and delivering exceptional customer service suggests that she has been involved in various initiatives to improve the visitor experience and drive commercial success at the castle. This may include:
- Implementing new visitor engagement strategies to enhance the overall experience
- Optimizing the hospitality and accommodation offerings to meet the needs of visitors
- Ensuring the safe and efficient operation of the castle, including compliance with safety and environmental regulations
- Developing marketing and promotional campaigns to attract more visitors to the castle
- Collaborating with the Leeds Castle Foundation to support the conservation and preservation of the historic site
Lucy Hutchings’ Focus at Leeds Castle
Lucy Hutchings’ focus at Leeds Castle is on ensuring the safe operation of the castle while enhancing the visitor experience and driving commercial results. This includes:
- Managing day-to-day operations to ensure a seamless and enjoyable experience for visitors
- Overseeing the hospitality and accommodation services to meet the needs of visitors
- Implementing strategies to improve the overall visitor experience, such as new exhibits, events, or educational programs
- Driving commercial success through effective marketing, pricing, and revenue management
Cost and Timings at Leeds Castle
Admission Prices
The admission prices for Leeds Castle vary depending on the time of year and type of ticket. For example:
- Adult tickets range from £24.50 to £29.50
- Child tickets range from £16.50 to £21.50
Opening Hours
Leeds Castle is open from:
- April to September: 10:00 AM to 6:00 PM
- October to March: 10:00 AM to 5:00 PM
Directory and Hours
- Address: Leeds Castle, Maidstone, Kent, ME17 1PL, United Kingdom
- Phone Number: 01622 765400
- Email: info@leeds-castle.com
- Website: www.leeds-castle.com
Rates and Value
Annual Reviews and Financial Statements
The Leeds Castle Foundation publishes annual reviews and financial statements, which are available for download on the Charity Commission for England and Wales website. These documents provide insights into the castle’s financial performance, conservation efforts, and other initiatives.
Charitable Donations
The Leeds Castle Foundation relies on charitable donations to support its conservation work and other projects. Visitors can consider making a donation to support the foundation’s efforts in preserving this historic site.
References
- https://uk.linkedin.com/in/lucy-hutchings-026181150
- https://leeds-castle.com/support-us/about-leeds-castle-foundation/
- https://www.linkedin.com/posts/lucy-hutchings-026181150_after-just-under-four-wonderful-years-working-activity-6933398218311421953-pAyR
- https://theorg.com/org/leeds-castle
- https://theorg.com/org/leeds-castle/org-chart/lucy-hutchings